This happened when I was at a friend’s place. I needed to use her wifi but she forgot the WEP code. So, in a haste, I reset the wireless router. Managed to set up a new passcode and I got on the wireless network.

But there was NO INTERNET!

So, to cut the long story short, I forgot that this thing is also a built-in modem. I’m used to setting up wireless routers and resetting them but I’ve never done a hybrid device. I realised soon that it must be the modem setting that is missing, i.e. account info for Streamyx (my ISP).

I called up Streamyx but they can’t help me with wireless routers. Even though I’m seeking help on the modem part; it’s still a wireless router in their definition. I called up the installer guy but he asked me to reinstall the CD - which didn’t work. After all the calls and frustration, I found someone who knows how to solve this. He gave me the idiot-proof magical scroll in pdf for the settings and DONE!

Internet runs and everyone online, except me but that is another story altogether.